Yes, functionally. Every laptop we sell is tested for performance and comes with a warranty. The difference from new is cosmetic — grading reflects the physical condition of the case and screen, not how the device performs.

Grade A units show minimal to no visible wear. Grade B units have light cosmetic wear consistent with normal business use, such as minor scuffs or faint keyboard marks. Grade C units have more noticeable cosmetic wear but remain fully functional and tested. All grades are covered by the same warranty.

Yes. Laptops come with a 1-year warranty, and batteries come with a 90-day warranty. If a covered issue comes up, we'll repair or replace the unit.

Yes. We ship Canada-wide, and local pickup is available in Vaughan, Ontario by appointment. We also ship to the United States.

Yes, if the device is still working. Submit a trade-in request through our Trade-In form with your device details and photos, and we'll provide a quote.

We offer a free certified data wipe and recycling program for laptops and desktops, working or not. We wipe the drive with a certified data-destruction certificate, strip usable parts, and responsibly dispose of the rest at no charge.

Yes. Every device we receive goes through a certified data wipe process before resale, resale of parts, or recycling. You receive a certificate confirming the data destruction.

We primarily sell business-grade laptops from Lenovo (ThinkPad), Dell (Latitude and Precision), and HP (EliteBook), along with refurbished Apple devices including MacBooks, iMacs, and Mac Minis.

Yes. We work with IT departments, resellers, and bulk buyers. Contact us with your quantity and specification needs and we'll provide a quote and realistic timeline.

Saddle Group is based in Vaughan, Ontario, Canada. Local pickup is available by appointment, and we ship Canada-wide and to the US.